Any questions relating to alphabroder’s handling of personal information should be directed to our Privacy Officer.
In order to facilitate the operation of our Site and manage your account, we collect personal information from you. This information may include but is not limited to, your name, email address, your postal code, your address, phone number, username and password, your credit card number, your bank account information, your billing address and demographic information as well as information regarding your interests.
alphabroder is required to collect and use personal information in order to provide its services, to process credit applications, to access and update credit worthiness, to open, maintain and process credit card transactions, to administer and process customer surveys, special promotions and contests, for other marketing activities, as well as to maintain accounts, to process and deliver invoices and statements, and other internal administrative functions. As a result, personal information can be collected when you use our website.
Your IP address, your computer's operating system, the browser type and language are automatically collected each time you use the Website. Moreover, the identity of the website you came from will also be collected, as will your web request and the date and time of your visit and the site pages visited. Other information such as your name, address, and email address ("contact information") is collected in order to allow us to administer the Website, to identify and contact users and in order to conduct Website maintenance. For audit and other internal and administrative purposes alphabroder may at its discretion also keep a record of all information you contribute to the Website.
HOW WE USE YOUR PERSONAL INFORMATION
We may provide your personal information to companies that provide services to help us with our business activities such as credit card processing or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may engage third parties to perform services in connection with the operation of our business. Examples of these services include: (a) content providers; (b) product customization, (c) marketing and promotional material distribution, (d) website evaluation, (e) data collection, storage, management, analysis and, where applicable, cleansing, and (f) any other services designed to assist us in maximizing our business potential. These third parties may have access to this Site’s user information, including PII, to the extent it is needed to perform their duties and functions.
We may disclose non-identifying, aggregated user statistics to third parties for a variety of purposes, including describing our services to prospective partners and other third parties. Examples of such non-personal information include the number of users who visited this Site during a specific time period or purchased a specific product through this Site.
If you choose to enter a contest, sweepstakes or promotion, your personal information may be disclosed to third parties in connection with such promotion, including without limitation for purposes of posting your entry with attribution or otherwise as permitted in the official rules for the promotion in question, fulfilling your prize or including your name on a winners list. Also, by entering a promotion, we may require you to consent to the use of your personal information or other information, such as name, voice or likeness, in advertising, promotional and marketing materials.
In addition, we may offer certain promotional content, such as a sweepstakes, sponsored by or co-branded with a third party, who may obtain the personal information that you submit.
We may also disclose your personal information as required by law to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
The Site may offer you the possibility to connect your accounts from third party social media sites, such as Facebook and Twitter, through an application programming interface (API) or other software. By allowing the Site to connect with your accounts on such third party sites, you consent to our accessing the information in those accounts, which information may include personal information. You likewise consent to our publishing on the Site any such information or actions you take on such third party sites. Additionally, you understand that by accessing the Site via your social media account, activity you engage in through the Site may be published on the third party site. It is your choice whether to use any such third party sites, and you understand that in some instances such third party sites may request to access and publish information about you or your friends from alphabroder.
If alphabroder is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.
HOW WE USE YOUR EMAIL ADDRESS
We enjoy sharing with you news, products, and events. In order to share with you, Canada’s anti-spam legislation (CASL) requires us to obtain your consent to receive electronic communications. When you provide us with your email address, we will then assume we have your consent to email you (unless you say otherwise). However, to ensure you want to receive our helpful emails, our emails will also have an "unsubscribe" option at the bottom. In addition, from time to time, we may ask for you to confirm your consent to receive our emails.
If you opt not to receive our marketing emails, you will still receive emails regarding our products or services that you have purchased. For example, we may still email you about product notices, invoices, warranties, etc.
SAFEGUARDING PERSONAL INFORMATION
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage,is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at [email protected]
CONSENT TO PROCESSING
By using our Site, participating in any of our services and/or providing us with your information, you consent and agree to the collection, transfer, storage and processing of your information to and in the United States.
ACCURACY OF PERSONAL INFORMATION
alphabroder also makes every effort to keep all personal information it holds, including contact information and financial information, accurate, complete, and current. alphabroder will update any changes to personal information when received from you through the Website. If alphabroder holds personal information about an individual which can be established by the individual to be inaccurate, alphabroder will take reasonable steps to correct it.
If alphabroder requires personal information for a new purpose, it will seek consent for such new use.
ACCESS TO PERSONAL INFORMATION
You have the ability to access all your personal information on the Website at any time. If you have any questions regarding the personal information held by alphabroder, you should, in writing, contact alphabroder 's Privacy Officer. alphabroder will respond to any written requests within 30 days of receiving written notice. alphabroder will keep records of enquiries and/or objections and will document their resolution. alphabroder will conduct all investigations in a timely, fair and impartial manner.